My Inner Harbour is intended to be a warm, supportive environment for all members. To maintain a safe, welcoming space please adhere to the following guidelines.
- Respect
Treat the space and other members with respect. Be gentle with furniture, materials, and leave the space close to how you found it. Be mindful of members’ varying needs and practice a stance of curiosity and compassion. - Noise Levels
The Body, Mind & Spirit rooms are intended for quiet engagement with the materials & prompts. If you would like to chat with other members please feel free to use the Community room. You are welcome to bring materials from the other rooms with you. While we hope that the Body, Mind & Spirit rooms will feel peaceful, we know that noise is part of shared space. There will be doorbells, hallway conversations, tea kettles or coffee machines at various times. We ask members to practice patience, awareness of their surroundings, and consideration for other members as much as possible. - Device Usage
We strongly encourage all members to put away their phones/other screens during their time at My Inner Harbour. Our phones are excellent tools and excellent distractions. My Inner Harbour encourages members to be as present as possible to their physical surroundings, themselves, the self-care practices they are engaging in and other members while on site. - Mental Health Support
My Inner Harbour is not a mental health clinic and does not provide counselling or mental health support at this time. We do have individual therapists who provide counselling services through their private practices in our Therapeutic Suite. We are happy to connect you with these practitioners as needed. If you are in crisis please call the Vancouver Island Crisis Line at 1-888-494-3888 or visit the nearest emergency room. - Signing in
Please sign in + out at the back door. This helps us keep track of who is in the building in case of emergency. - Visitors
You may bring a guest to My Inner Harbour once a month at no charge. Please be respectful of this limit. If a guest would like to come more than once a drop-in fee will apply. - Beverages
Tea and coffee, as well as mugs, are provided in the kitchenette. Please clean up after yourself. - Getting here/accessibility
My Inner Harbour is currently located in a heritage home with a staircase to the front door and two individual steps at the back door. We regret that we are not able to make the building more accessible at this time. The Body, Mind & Spirit rooms, the community room and a washroom are all located on the main floor. There are stairs to the Therapeutic Suite and Artist Suite. - Medical Needs
My Inner Harbour is not a medical clinic and does not provide medical advice or support. Please speak to your doctor or visit a walk-in clinic if you have health concerns. - Varying Outcomes
While My Inner Harbour’s goal is to support the well-being of members through providing a variety of self-care activities, events and workshops, My Inner Harbour cannot guarantee the effectiveness of these methods for individual members. Wellness is impacted by numerous factors with self-care practices being only one of them. All members are unique and have individual needs. If a member is dissatisfied with the service being provided membership can be cancelled at any time. - Behaviour Tolerance
We will not tolerate discrimination, bullying or harassment of staff or members. We strive to be an inclusive environment, where we continue to learn how best to welcome and support people of every demographic and community. Everyone has a right to feel welcome as themselves. - Conflict
Conflict is a normal part of life and exists in most spaces. When conflict arises between members we will aim to listen carefully to the concerns of all parties and work toward consensus on a way forward. We expect members to demonstrate a willingness to give each other the benefit of the doubt and assume that resolution will be possible. - Feedback
Have we missed something? Constructive feedback is welcome! We are committed to listening and learning so that we can co-create a beautiful space. As a new and growing organization, we may not always be able to address a need or make a change immediately, however we want to learn and make plans for the future!